Office Employee's Kamsudhar Mandal

North Region Office Employee's Kamsudhar Mandal

In an office, no matter what the strength of employees, more or less, there are only some who work very sincerely. All the other employees of the office also know their work very well. They have a lot of information about their work. They have an intense desire to work and show some good achievement. But because of the current work-system, the superior officers cannot utilise appropriately the resources of these other people. So even if the staff strength in an office is increased there is no qualitative difference in the work output. The experiments in Pune, Satara and Akola districts have proved that the Kamsudhar Mandal is very effective in improving the work output of an office by making use of the knowledge and potential of all the employees in that office.

Let us go over the fundamentals of Kamsudhar Mandal and see how it applies to the Office Employees/Staff.

The Indian social structure is largely agriculture-based and so the joint family system forms the basis of this system. In my childhood I have seen many large families in the rural areas. These families were made up of members of the families of two to ten brothers living together. This centuries-old joint family system worked on the principle of natural justice. Generation after generation of these families lived happily together. Though all the brothers would have an equal share in the ancestral property, there would be division of labour amongst them. There would be one head of the family. He would handle all the administrative work. Whenever a decision had to be taken, all the brothers would get together and take a decision keeping in mind the welfare of the entire family. These decisions were not only agriculture-related decisions. They would also deliberate about improving their financial, educational and social status. They would talk about which political party to support. In short, they would give a lot of thought to improving their overall standard of living and life. The entire family would together put in a lot of hard work. Industrialization shook this system but even today this concept has deep roots in the mind of every Indian. That is the reason why the scheme of the Kamsudhar Mandal, which is based on the joint family concept as well as on the Japanese quality circle and Kaizen philosophy, is being implemented in the North region office.

What is quality circle? How do these quality circles work in Japan? How is the quality circle advantageous? (These issues are similar to the Kamasudhar Mandal of police station.)

"The formation of a group consisting of everyone, right from the Class 4 employee to the Addl. Commissioner of Police to meet regularly to exchange thoughts, propose new ideas to bring about a continuous improvement in the day-to-day working of North Region Office, is what the Kamsudhar Mandal is all about."

The structure of the North region Kamasudhar Mandal will be as follows.

  • Everyone, right from the Class 4 employee to the Addl. Commissioner of Police will be a member of this Mandal and the Addl. Commissioner of Police will be the chairman/president of the Mandal. In the absence of the Addl. Commissioner of Police, any senior officer who is present can chair the proceedings.
  • The Kamsudhar Mandal will meet at least once a week.
  • Asst. Commissioner of Police (Operation) will conduct meetings at least twice a month and the Addl. Commissioner of Police will be present for at least one meeting in a month.

The following topics should be discussed serially in the meeting of the Kamsudhar Mandal.

  1. Evaluation of the work of each employee.
  2. To ensure that the tasks which are listed as high priority gets done within the specified time.
  3. To ensure that no matter gets delayed beyond three weeks.
  4. To get comprehensive information about one's table in the office administration.
  5. To gather information about all other branches in a phased manner. To write in one's own handwriting in a separate book the notes gathered about office information.
  6. To check whether the work is getting done as per the monthly planning and yearly planning.
  7. To learn typing.
  8. To learn to operate the computer.
  9. To build team spirit. While building team spirit to stress on the following aspects.
    • If the other tables have to despatch any important reports, help them in doing it.
    • Do the work of a colleague if he is absent.
    • If an employee is unwell, help him out with his work.
    • Give due credit to anyone who is doing good work.
    • If an employee is facing an emergency lend him financial or emotional support.
    • Once a month everyone should come together for a meal.
    • Go for a picnic together.
    • The office employees should play team games like volleyball.
    • Participate in the religious festivals of each employee of the office and celebrate such festivals together. For example, Diwali, Id, Buddha Jayanti, Christmas, Good Friday, Mahavir Jayanti and so on.
  10. Working towards Personal Growth and Development: Things to do.
    • To take proper care of one's health and to ensure a fit and healthy body with the help of regular exercise, balanced and timely meals and by staying away from any kind of addiction. After the age of 40, undergo regular health checkups.
    • To carry out financial planning by saving and leading an economical life. To achieve that goal, spend much less than one's income, spend very thriftily on religious events and weddings, stop any expenses incurred due to superstitious beliefs, keep one's family small, live economically and save either in one's own name or in one's wife's name.
    • Read inspirational and good books, read and meditate on good thoughts, read newspapers, read those legal books which will aid you in working well in a government job.
    • Increasing the joy of living by making good friends and participating in social activities.
    • Regularly practicing yoga, meditation, conducting pooja and read religious texts to reduce the mental stress generated by police work.
    • The true joy of living can be derived by practising moral values like integrity, honesty, hard work, charity, humanity and generosity towards the economically and socially underprivileged classes. Keeping this in mind and conducting oneself accordingly.
    • True spiritual happiness can be found in reading religious texts, listening to good music or in proximity of nature. Choosing any of these areas as per your liking.
  11. Ensuring the overall growth of one's family.
  12. Keep clean and beautify with plants the house we stay in, the surrounding area, and the office area.
  13. Increasing friendly relations and cooperation with other executive branches.

(The utility of brainstorming in the Kamsudhar Mandal is similar to that of the police station Kamsudhar Mandal).